Firewood FAQs

Frequently Asked Questions

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

General Firewood Questions

How long does it take to get back to me?

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If you call us during business hours we will get back to you within the next 30 minutes if your call is missed or all of our lines are busy. If you call us outside of business hours we will call you first thing the next morning.

If you email us/fill out the contact form during business hours we will get back to you within 30 minutes. If you email us/fill out the contact form outside of business hours we will get back to you that night, or first thing the next morning

Can I pick up firewood at your location?

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Yes you can, but we strongly advise you to give us a call before hand so we can make sure to have it ready for you. We have wood racks pre measured out for self pickup, but they can be sold pretty fast, so to ensure you aren't wasting a trip, make sure to call ahead! Pickup hours are between 9am-4pm Monday through Saturday.

How long does a firewood delivery usualy take?

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Delivery lead times can vary throughout the year, spring & summer we can get a delivery out the same day or the following day. During the fall & winter season we can usually have a delivery sent out within a few days at tops. If you know you need a delivery on a certain date or for a certain event, give us a call ahead of time as much as you can to allow us to easily meet your deadline!

Where can my wood be dropped off, and will you stack it?

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We take your dump instructions over the phone before your delivery gets sent out, you instruct where you would like the wood dumped and we will follow those orders. We do also offer stacking for an additional fee, check out our pricing page.

I don't live near your location, will you still deliver to me?

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We deliver to Milwaukee county and all neighboring counties. If you live outside of that range, just give us a call and we will see what we can do for you. We do have a delivery fee based on how far you are from our yard.

Do you sell firewood year round?

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Yes. We kiln dry all of our firewood, meaning we have dry ready to burn wood available year round. Come late January & February we are not sold out of wood, and we will be happy to provide you with some quality kiln dried firewood.
After experiencing firewood deliveries filled with dirt and debris, we now hand-pick and load each order to ensure you receive clean, high-quality wood. This guarantees the exact amount of wood without the extra mess.
Call us at any time of the year, whether it's in the hot summer or freezing winter. 

100% kiln dried Wisconsin Firewood for Sale.

Stacking of your firewood delivery upon request

Some of our Customers

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See Our Products

CustomersReviews

See What Clients
Say About Us

4.8 out of 5
Review us on
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Josh S
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Josh S
★ ★ ★ ★ ★
2 months ago

Great company and honest people. I was unsure about it after my delivery because I thought I got shorted by a lot. Unfortunately it was because of my own mix up of the terminology. I got a call from I believe one of the owners and he explained it to me. Now I understand fully and I can honestly say this wood is superior quality and is burning fantastic. Great local business I highly recommend
Richard “The Germanator” Sauer
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Richard “The Germanator” Sauer
★ ★ ★ ★ ★
5 months ago

I buy firewood for our indoor fireplace here every year. Good prices for all amounts of wood and the half face cord of oak lasts my wife and I the entire winter, usually with some left for the next one. The customer service is very quick and friendly and scheduling always goes smooth. The guys that drop it off are nice and clean with the delivery, even when you’re not around. Would highly recommend and will be a customer for years to come!
Jay Blind
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Jay Blind
★ ★ ★ ★ ★
4 months ago

4th year we've purchased from Best Burn Firewood and we've been completely satisfied. The wood is delivered on time based on our delivery instructions and the delivery driver is courteous, offers to help and thanks us for supporting their business. We use the wood for our fireplace and because the wood is kiln dried, it starts quickly and burns efficiently. We will continue to purchase our firewood from Best Burn Firewood.
Mary Johnsen
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Mary Johnsen
★ ★ ★ ★ ★
3 months ago

Best Burn Firewood is really the best! They have a variety of woods to choose from and information about the different types. They have wonderful office staff to help with your order as well as online scheduling options. The delivery people do a wonderful job with delivery and stacking. They get five stars!
Jim Heller
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Jim Heller
★ ★ ★ ★ ★
4 months ago

My very first order of firewood from Best Burn Firewood was delivered yesterday. The entire process including: immediate answers to my product questions, an easy-to-use website, and on-time delivery, was nothing short of excellent. I will definitely be using this company for all future orders. Thank you Best Burn!
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FIREWOOD Delivery To following areas

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South Eastern
Wisconsin
and Waukesha County

Firewood delivery in South Eastern
Wisconsin and Waukesha County

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